Partner program terms

The UserLoop partner program covers UserLoop Surveys and UserLoop Contests. Applications require approval. Your dashboard shows the agreement offered for each app; any individually agreed terms take precedence over the defaults below.

UserLoop Surveys: 30% of eligible net subscription revenue, for 12 months from the first eligible payment. A 45-day hold applies, with a minimum payout of $50.00.

UserLoop Contests: 30% of eligible net subscription revenue, for 12 months from the first eligible payment. A 45-day hold applies, with a minimum payout of $50.00.

Referrals are declared manually in your dashboard. Submit the merchant’s myshopify.com domain and the app you introduced after installation. UserLoop reviews the introduction, store identity and installation before approving or rejecting the submission. Sharing an app link alone does not establish referral ownership. Each store and app can have only one confirmed referral; an existing confirmed referral cannot be overwritten by another submission.

Commission terms are saved when a referral is confirmed. Later changes apply to new referrals. Eligible earnings from both apps can be combined into one USD payout; the highest applicable minimum in your referred-store agreements applies.

Commissions are based on actual eligible app revenue, excluding taxes and free or test charges. Net revenue deducts Shopify fees. Refunds, reversals and corrected source records adjust your commission balance. A negative balance is carried forward against future earnings.

Payouts are reviewed and sent manually after the hold period, confirmation of revenue received and any outstanding reconciliation. You must provide accurate payment instructions. Your statement records the included earnings and the external payment reference.

Promote UserLoop accurately and disclose your affiliate relationship. Self-referrals, fabricated claims, misleading advertising, spam and attempts to overwrite another partner’s confirmed referrals are not allowed. UserLoop may suspend participation and place payouts on hold while suspected abuse or disputed referrals are reviewed.

Partners are responsible for their own tax reporting. For questions about your account, referral claims or these terms, contact the UserLoop team through the contact details on userloop.io.